POSITION SUMMARY
A Japanese food trading corporation is seeking an Export Associate to join their team. The Export Associate supports the Export Division with administrative tasks like filing, data entry, and answering phones. They also handle customer records, mail distribution, and supply orders.
RESPONSIBILITIES
- Respond to internal and external inquiries about shipments and issue resolutions.
- Review international/domestic orders to ensure proper documentation for government submission.
- Follow up with vendors to ensure timely product procurements.
- Handle customer service functions, ensuring timely call-backs, expedited requests, and order confirmations.
- Communicate with counterparts in Japan to ensure timely shipments and perform general office tasks like copying and faxing.
- Manage daily registration activities, including printing invoices, matching purchase orders, and forwarding cash receipts to accounting.
QUALIFICATIONS
- Associate’s degree (AA) or equivalent experience.
- 1 to 2 years in an office environment, preferably in export or logistics.
- Proficiency with MS Office (Excel, Outlook, Word) and familiarity with export documentation and procedures.
- Japanese/English bilingual preferred.
Excellent communication and organizational skills, with the ability to handle multiple tasks and work effectively with diverse teams.
BASE SALARY USD45,000-52,000 (DOE)
LOCATION Santa Fe Springs, CA
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